We work hard to provide the best quality cigars and tobacco products possible at the best value. Our focus is to serve you and our customer service team is available to help in any way we can. For your convenience you can order 24 hours a day, 7 days a week by logging onto our website, as you have, or you can speak to a real person—also 24 / 7. And we want you to be happy with every purchase you make from our company. If, for some reason, you are not satisfied with something you’ve ordered, you may return it within 30 days for a prompt refund or exchange. Please read our returns policy for more information.
Thank you for the opportunity to serve you. If you have any questions please call Customer Service at 1-800-221-0638 during regular office hours, CST.